You won't regret it - Sales Development Representative (SDR) Gainsight Employee Review

5.0
18 Oct 2021
Recommend
CEO approval
Business outlook

Pros

Great culture, great people, great tooling and easy-to-communicate value proposition in the CS software market. Also like to promote internally.

Cons

Honestly struggling to think of something...No champagne on tap? Didn't get a butler maybe?

avatar
Gainsight Response
4y
Just read your review. Send me your address and I'll make sure the butler shows up at your doorstep. HA HA. Seriously thanks for sharing.

Explore other reviews about Gainsight

5.0
11 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I absolutely love working at Gainsight. The leadership team is thoughtful, strategic, and genuinely cares about both the business and the people behind it. There’s a strong culture of innovation and building are encouraged and brought to life. The products are thought leaders in the space. Customers who fully invest in it and continue to educate themselves across the platforms consistently see strong ROI and genuinely love it. What really stands out is the environment: mistakes aren’t met with blame, but with coaching and support. You’re challenged, backed, and given the space to grow while doing meaningful work.

Cons

Like many growing companies, some processes and change management can feel a bit disorganized at times. That said, there’s strong awareness across the team and leadership, and a real openness to change everyone recognizes the opportunity to drive more efficiency and is actively working toward it.

3.0
25 Apr 2026
Recommend
CEO approval
Business outlook

Pros

smart people and decent benefits

Cons

once was a good community, now a corporate strategy play

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