Truly an AMAZING company that I feel fortunate to work for! - Professional Services Gainsight Employee Review

5.0
7 Jun 2021
Recommend
CEO approval
Business outlook

Pros

Amazing human first culture, supportive leadership who lead by example and keep their word, huge emphasis on recognition and showing appreciation, flexibility to allow for work/life balance!

Cons

I have only had positive experiences with Gainsight!

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Gainsight Response
5y
Thanks for sharing - we are excited to have you here! -Nick

Explore other reviews about Gainsight

5.0
11 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I absolutely love working at Gainsight. The leadership team is thoughtful, strategic, and genuinely cares about both the business and the people behind it. There’s a strong culture of innovation and building are encouraged and brought to life. The products are thought leaders in the space. Customers who fully invest in it and continue to educate themselves across the platforms consistently see strong ROI and genuinely love it. What really stands out is the environment: mistakes aren’t met with blame, but with coaching and support. You’re challenged, backed, and given the space to grow while doing meaningful work.

Cons

Like many growing companies, some processes and change management can feel a bit disorganized at times. That said, there’s strong awareness across the team and leadership, and a real openness to change everyone recognizes the opportunity to drive more efficiency and is actively working toward it.

3.0
25 Apr 2026
Recommend
CEO approval
Business outlook

Pros

smart people and decent benefits

Cons

once was a good community, now a corporate strategy play

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