employer cover photo
employer logo
employer logo

Full Potential Solutions

Is this your company?

Customers are mean - Retention Agent Full Potential Solutions Employee Review

5.0
8 Jan 2021
Recommend
CEO approval
Business outlook

Pros

Training is in depth and paid and there are benefits.can't. Health, dental, vision, etc.

Cons

A lot of other agents lie about promos and discounts and that does come back on you, even if you're honest. You have to be very emotionally strong because customers are trying to get u to give them something, and get mad if u don't or cant. Vision insurance was a scam.

avatar
Full Potential Solutions Response
5y
I am disappointed to review your feedback and would certainly like to understand further the context behind your noted concerns. We are committed to our 4 core values of Excellence, Integrity, Accountability, and Grace - they are foundational to all we stand for at FPS. Please consider reaching out to me directly at HR@fpsinc.com so that I may explore your concerns further and ensure all employees and managers are reflecting our core values all day, every day. - Sondra, VP for People and Culture

Explore other reviews about Full Potential Solutions

5.0
27 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Reached out quickly and responded to any questions I had.

Cons

At this point I have no complaints whatsoever

3.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Calls overloads pressure metrics pay

Cons

Points pto benefits training sales

See reviews by: Helpful|Rating|Date|All