Poor Company Work Ethic/MORALS - TSO Officer Frontier Employee Review

2.0
10 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Pay is good, but medical benefits will drain your pay. Doesn't pay for what you endure on the job....

Cons

Management has too many Chiefs and not enough Indians. Your work systems are up and down all shift which affects your work performance and metrics. They stay on your calls constantly disturbing the quality of your call to listen and spy on what you do on your work computer. Never many positive words for the day, just lectures all day and night about how many calls are waiting on you in queue. You ask for permission to use restroom or risk being grilled about where you are. GREAT JOB IF YOU WANNA BE MICROMANAGED, OR BABYSAT! Medical benefits consume most of your check. No care for you, just be there...your a body count! Nothing more. They have a high turnover, and revolving door policy, so you know your not needed. Even if your a great worker, unless your a upper management fav, it'll be overlooked. I'm even looking for a better company to employ with!

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Frontier Response
4y
Thank you for taking the time to share your experience with us. We assure you that we are always striving to improve as a company and that includes our managers. Please contact our Employee Care Team at FrontierCareersFeedback@ftr.comif you'd like to share more about your experience.

Explore other reviews about Frontier

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

I can’t think of anything

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Frontier Response
1mo
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work 10/10 recommend

Cons

Verizon bought the company. Let everyone go a couple months after buying us out.

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Frontier Response
3d
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
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