Sales & Service Consultant; Allen, Tx - Sales & Service Specialist Frontier Employee Review

2.0
17 May 2014
Recommend
CEO approval
Business outlook

Pros

As a new employee, everybody is welcoming. The bonus & commission plans pay very well. Company brings a lot of community awareness. PTO & benefits are pretty good.

Cons

This job is 90% sales & 10% customer service. You are rewarded for sales & not rewarded for good customer service at all so customers are slammed with services they never ask for. The phone & HSI service is terrible. A lot of customers complain about it & there not much resolution. All of the resources are always not available so it makes really hard for the consultant to do their job.

Explore other reviews about Frontier

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

I can’t think of anything

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Frontier Response
1mo
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work 10/10 recommend

Cons

Verizon bought the company. Let everyone go a couple months after buying us out.

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