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      Frontier

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      Frontier reviews

      Frontier is going downhill and doesn't care, doesn't even pretend to care. - Fiber Optic Network Technician Frontier Employee Review

      1.0
      16 Nov 2013
      Fiber optic network technician
      Recommend
      CEO approval
      Business outlook

      Pros

      They used to be Verizon, who sold the call center to Frontier. everything went downhill from that point. I like Verizon.

      Cons

      Frontier is focussed like a laser on sales, if it isn't sales, it isn't important. Not looking to the future. just grabbing what it can. Union busting everywhere, layoffs all the time, and converting specialists into "universal reps" who are set up to fail.

      Explore other reviews about Frontier

      5.0
      13 May 2026
      Customer care advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for

      Cons

      I can’t think of anything

      avatar
      Frontier Response
      1mo
      We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
      2.0
      19 May 2026
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Few less not many some

      Cons

      Many numerous lots a lot

      avatar
      Frontier Response
      1mo
      Thank you for your input. We’re sorry to hear of your negative experience. We appreciate our staff and want to make sure our employees have the tools and resources to succeed. If you’d like to share more about your experience, please reach us at FrontierCareersFeedback@ftr.com.
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