One bad train wreck after another. - Anonymous employee Frontier Employee Review

1.0
20 Mar 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

In a bad economy, the pay is better than most. Benefits, for the moment are acceptable, but I wouldn't hold your breath. They're not bankrupt just yet. There are a few competent individuals employed, attempting to keep the place going.

Cons

Lack of technical competency in management, from the front-line 'Technical Managers', all the way up to the CEO. Company's management structure is staffed by former salesmen, from unrelated industries, with little if any background in the Telecommunications Industry. Managers are given absolute authority, without any real accountability. Knowledgeable employees, who seem to keep things a-float, are usually ignored, and dismissed. Training is superficial at best, but typically non-existent. Pay & Benefits are slowly eroding away, and company is searching for more creative methods to accelerate that process. New hires can expect lower pay & reduced benefits, with little if any type of real retirement. Company can't seem to shake their 'small-time' thinking, even after absorbing a sizable portion of the landline network from Verizon in 14 states. If things continue to follow their current path, expect Frontier to be the fourth company spun-off from Verizon to fail in bankruptcy. (i.e. pre-bankrupt by the likes of Hawaiian Telcom, Fairpoint Telcom, & Idearc Directory Distribution).

Explore other reviews about Frontier

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

I can’t think of anything

avatar
Frontier Response
1mo
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great environment and team. Major help in developing early career skills.

Cons

Lower end of salary range, felt underpaid.

avatar
Frontier Response
3d
Thank you for taking the time to share. Please know that every day, we strive to create a positive, healthy, and supportive work environment for our employees. If you’d like to share more details about your experience, please contact FrontierCareersFeedback@ftr.com.
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