Pros
Some great staff who pull the company through.
Cons
Management and organisational structure need significant improvement. There has been a high turnover of staff, including in key positions, which impacts continuity and morale. New ideas and alternative approaches do not always appear to be welcomed, leading to frustration and loss of talented employees.
Operational standards can feel inconsistent at times, particularly around planning, hygiene processes, and maintaining best practices rather than simply meeting minimum requirements. Teams responsible for hygiene and compliance appear stretched and not always adequately supported.
There are also concerns around decision-making and implementation of internal systems, where speed can seem to take priority over quality. Workplace safety and equipment maintenance could benefit from greater attention.
Overall, there is potential in the business, but stronger leadership, better long-term planning, and greater investment in people, standards, and safety would improve both employee experience and operational performance.