Better Options Are Elsewhere - Senior Enterprise Account Executive Freshworks Employee Review

1.0
5 May 2023
Recommend
CEO approval
Business outlook

Pros

What was good once is no more.

Cons

-Management has zero idea what direction they want to go. -Sales teams have been shuffled every year, no consistency for current customer base -Territories are changed every year - if you ask any questions on how decisions are made you will be met with dead silence -Company favorites seem to get there pick of what territory they want - with many keeping there same territory while everyone else gets moved in a different direction each year.

Explore other reviews about Freshworks

5.0
17 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Good culture to work here,

Cons

Location is quite far, travel is tedious

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Freshworks Response
3mo
Thanks for the review--we think it's pretty fun here too! Best of luck on what's next.
2.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Mostly good salary/benefits - Nice office - Some decent coworkers

Cons

If you have to do mass layoffs of hundreds of employees every 18 months, leaders need to look in the mirror to find the true problem with the business. Because it's not the competent people that actually get things done that are being laid off with no warning and limited severance. Don't expect any job security here. Also: - Still behind on certain benefits (extremely limited 401k match and bad expense policies not in line with US standards) - Work life balance is hard with large teams in both India and the US - Some employees who have been here 10+ years are completely unresponsive and largely incompetent but still get raises, promotions, and aren't ever scrutinized by leadership. The politics game runs deep here.

4
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