Please, please think twice before applying. - Business Development Manager Fresha Employee Review

1.0
14 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Your colleagues will most likely be genuinely great people. You’ll probably bond quickly- most likely over shared experiences throughout the role..

Cons

This is probably the most toxic workplace environment I have personally, and many other people that I confided in, have ever experienced. Management sets continually unrealistic expectations with minimal support, and the culture will 100% prioritise numbers over people. The role will be sold to you as far better than the reality- please look through the empty promises and ask the right questions during the interview stage. “If it looks and sounds too good to be true, it probably is”. Strong performance is briefly celebrated, and the moment results dip, your support will disappear and you better get ready for your job security to feel none existent. I have yet to hear a genuinely positive experience from others working here, which honestly makes the overly positive reviews feel forced or very disconnected from reality- although this may differ across other teams. Genuine advice based on experience: - keep detailed records of conversations and agreements with senior leadership. - closely check your payslips. - if you proceed despite the reviews, please think of this as a short term role. Do not stop looking for other opportunities. - be cautious about encouraging local businesses to join, as onboarding and false promises can reflect badly on you.

Explore other reviews about Fresha

5.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

lots of autonomy, team is great

Cons

Pay could be better, and no benefits

2.0
4 Nov 2025
Recommend
CEO approval
Business outlook

Pros

- You will meet the most amazing people. - Good exposure to international projects and systems

Cons

One thing to understand is that the biggest problems come from the CEO’s expectations: workload, tone, and communication all stem from that. Due to the culture that leadership openly encourages (which is reflected publicly in company posts), turnover is high and burnout is constant. In-office presence is enforced, but most of the work still happens over virtual meetings with teammates in other regions. Collaboration with the North America Account Management team can be challenging; they often act independently rather than as part of one team. Reaching out for help can turn into blame or escalation instead of cooperation. This seems to come from regional leadership that prefers to do things differently, even when global processes are clear and structured. Communication and organization could be improved to build more trust and consistency. Some people list the twice-weekly lunches as a “pro,” but it’s hard to see that as a real benefit when the company frequently highlights its profitability. Company-wide communication channels are often used for personal updates or posts unrelated to work, which can feel unprofessional or distracting. The culture is driven by fear, not trust. Leadership often appears unsupportive, approving ideas mainly to test or challenge employees instead of encouraging success. Many of the overly positive reviews seem to come from people who strongly align with leadership’s public image, rather than the day-to-day reality for most teams.

10
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