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      Freeman

      Engaged employer

      Freeman reviews

      Nice place to work - Customer Support Representative Freeman Employee Review

      4.0
      21 Dec 2019
      Customer support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent pay, options to work from home part of the week, and a set schedule. Opportunities for overtime several months out of the year, and several growth opportunities in the department and other parts of the organization. As my first "corporate" job, I've really enjoyed all the perks (ESOP, 401k matching, PTO, paid holidays, and all the parties and catered food). Really friendly/easy going customers in a B2B setting - most just want information, and the ones who are confused or upset are usually professional and courteous.

      Cons

      Call volume fluctuates each month and can be very heavy at certain times of the year.

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      5.0
      15 Jun 2026
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good people, good culture, flexible hybrid schedule

      Cons

      It’s hard to come up with any. Pay is lower than many companies.

      3.0
      26 Jun 2026
      Client solutions manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance can be good at times and then it could be horrible. Opportunity for career advancement is there if you wait it

      Cons

      Salary is not great considering the amount of work we do, plus salaried positions do not make any OT money when we have very long weeks working on show site. Yearly annual raise is 3% which is nothing. The only significant raise you can get is if you get promoted to a more senior role. Also the traveling becomes brutal when you are gone for 10 or more days at a time for these shows.

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