Hybrid schedule but many challenges remain - Intake Representative FreedomCare Employee Review

Paid to work for family.

No major cons to speak of.

Flexible field scheduling, ability to work from home for portions of the role, autonomy while completing in-field visits, independent work environment, mileage reimbursement, opportunity to manage your own route and daily travel, remote training components,

Lack of structure and communication regarding in-person scheduling expectations, frequent schedule changes during training, unclear expectations around availability during office hours, felt expected to remain available 8am–5pm despite compensation only being tied to completed assessments, unpaid administrative and downtime expectations, inconsistent leadership availability, poor time management from leadership, scheduled meeting times were not consistently honored, long periods waiting for direction or communication, unclear transition from training to field expectations, lack of transparency regarding workflow and compensation, reactive rather than proactive management, inconsistent adherence to schedules created by management, little guidance regarding downtime between assessments, training structure did not reflect real field expectations, concerns about workflow expectations were not well received, inconsistent communication between trainers and leadership, temporary staff appeared to have unclear boundaries regarding availability expectations