Pros
The benefits, weekly bagels, and the Christmas Party
Cons
Literally everything else. The people are cruel, the supervising paralegals are incompetent and not helpful. They tell you that we're a family (which is code for "We're going to ask you to work a lot"). They don't care about any of their employees. They hire people with potential, but no background in immigration law. They say that they want to foster an environment where you can ask questions, learn, and establish a career. I was frequently belittled by both my supervisor and the attorneys that I worked with for asking questions to clarify things. There was always a disconnect between the advice that I would get from the attorney and my supervisor. They would tell me things that would be right in the exact circumstance in which I asked the question, but then I would try to apply their directions in another situation and it was wrong. There are many elements to the job that are client specific, such as formatting of support letters and other documentation. Management expected you to know years of client preferences immediately. The partners couldn't care less about creating a positive work environment. The turnover is incredible. Save yourself a great deal of anxiety and stress and don't ever work here.