Non stop harassment - Owner Operator Fox Carriers Employee Review

1.0
27 Sept 2025
Recommend
CEO approval
Business outlook

Pros

None, they pretend to be brokers, but are just double brokering off real brokers. Prepare to get any rest interrupted by texts and calls, low rates, and 15$ detention or 75$ TONU.

Cons

Get ready to be harassed nonstop while trying to deliver any load you take from them! Despite giving them live tracking and even texting that you are stopping to sleep a few hours they will call and wake you up demanding an ETA every few hours. Tonight alone we stopped to rest 8 hours from delivery location with another 32 hours until scheduled delivery. Called and woke me up at 1am and again at 6am asking for ETA. No customer is asking for an update at these hours. Real brokers make check calls between 4-5 PM EST and 8-9 AM EST. Whomever runs this company is clueless.

Explore other reviews about Fox Carriers

5.0
6 Aug 2025
Recommend
CEO approval
Business outlook

Pros

A good company to work with. They will provide for you.

Cons

Haven't experienced much negatives that aren't industry wide....

1.0
14 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Ok starter company to work with until you find your own way Even though rpm is lower than their comp,They pay quick

Cons

Communication is terrible because of the language barrier some of the dispatchers are rude, I got calls for loads at the same time as a text in hopes of rushing me into a bad rate. they consistently call for location even with live tracking and blame it on the customer, no customer is asking for an update at 2am!, once a load is booked you have several different dispatchers to respond to at times, once your unloaded, you send BOL and pics to one dispatcher, another one text are you on site and can they get pics of of the same info meanwhile waiting for a gtg from the the first one you sent info too. Constant haggling on the rates then use used car salesman tactics telling you they have to check back with the broker(like I don't know its the dispatcher that's making the final call not the broker)I just started 5 months ago and just hired my own dispatcher for 8% per load, speaks English(American) and knowledgeable about the industry.

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