5.0
1 Feb 2014
Anonymous employee
Current employee, more than 10 years
Recommend
CEO approval
Business outlook
Pros
People, culture, benefits. Almost everyone is a superstar and those that are not get weeded out quickly typically. Good salary, good support from management and senior management.
Cons
Work/life balance, On-call 24/7, some mid-level management are not empowered to make decisions all the time, technology support is horrible, stress level to ensure guests are happy can wear you out quickly.