Pros
The team (outside of management) are some of the most wonderful people you will work with. The administrative team specifically is a dream.
Cons
- The turnover rate is astronomical. The company is at the biggest it's ever been (around 50 employees) and in the year+ I was there, about 40 people quit and a handful more were fired for unjustifiable reasons. - The starting pay is $16/hour (it was just raised for the first time in about 8 years from $15/hour) and it's rare to get a raise. Throughout the interview process they often say there's a chance for a raise at the 6 month mark but that's never happened. - There were at least two claims of sexual harassment leveled against the CEO in the short time I was there. At least one of these was immediately dismissed by the CEO when he told the employee they were "remembering it wrong". There have been other claims of sexual harassment leveled against a counselor for which there is yet to be any disciplinary action taken. - Almost all of the positive reviews here were published by current members of management. They were all encouraged to write positive reviews as a marketing strategy attempting to improve the company's reputation. - Management will lie, manipulate, and exploit you. It doesn't matter if you're clinical or administrative. They'll use you until you have nothing left to give or until you start to see through their blatant ethics violations and speak up about it. I saw multiple employees begin to ask questions and then get fired for various "reasons" shortly afterward. - Despite some of the excellent work the employees do at this company, it is always overshadowed by management's desire, specifically the CEO's desire, to make as much money as possible. They will do this at the cost of their employee's wellbeing and with no regard for the welfare of clients. - Management has increased prices for sessions to $180. $180 for sessions that are often with unlicensed therapists who are fresh out of grad school. They refuse to implement a sliding scale or accept insurance and also claim they are unable to raise base pay for employees. Additionally, the therapists don't get a reasonable percentage of that session cost. - Administration is consistently treated as an inconsequential part of the team despite being the only ones responsible for client acquisition. - Management consistently asks for feedback from their employees but retaliates when the feedback isn't positive. - The CEO has successfully created a company with no accountability. He has the power to fire anyone that disagrees with him or questions his methods. There is no board of directors and those that could question him have all risen to management level because they agree with him in all significant areas.
