Best place to work - Customer Service Representative FortisAlberta Employee Review

5.0
14 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Amazing training and support, great people, and growth opportunity. Best job I've ever had. Great pay scale and benefits as it's unionized. They set you up for success and care about your development. Management is superb.

Cons

Have to learn a ton of information (not a con for me, but it's not easy.) Sometimes there are hard situations to resolve for customers. Some customers can be a bit rude, especially if you have an accent. But most of the callers were really great.

Explore other reviews about FortisAlberta

5.0
22 Dec 2014
Recommend
CEO approval
Business outlook

Pros

good pay and solid benifits

Cons

long hours needs better management

4.0
4 Jun 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good People and they were nice

Cons

There aren't that many bad things

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