High expectations, but rewarded well - Customer Support Formlabs Employee Review

5.0
12 Nov 2025
Recommend
CEO approval
Business outlook

Pros

- great benefits such as catered lunch, a modern office space which is well-stocked with snacks, coffee, and whatever your heart wishes, frequent team building events, stock options, contribution to a sports pass, paid public transport pass, etc. - above average compensation - performance-based bonuses available for agents - a clear career ladder, clear expectations on what it takes for you to get promoted and be a good performer - hybrid work, flexible WFH policy - an interesting product line, and frequent new releases of promising products - a thorough, hands-on onboarding process - no overtime

Cons

- high expectations towards employees, targets are often raised - working hours are not flexible - communication and information flow among teams could be improved - no year-end bonus

Explore other reviews about Formlabs

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Great products, friendly people. Supportive management. Good work life balance

Cons

minimal Holidays and "flexible" time off

4.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

great culture, great benefits, fun area

Cons

company can move too fast for its own good and can compromise communication

See reviews by: Helpful|Rating|Date|All