Company treats employees horribly - Visual Merchandiser Forever 21 Employee Review

2.0
10 Dec 2014
Recommend
CEO approval
Business outlook

Pros

Fun staff, friendly atmosphere, freedom to do potluck during floorset, if you apply yourself you can learn a ton about working retail.

Cons

I worked on average 45+ hours a week, but was still kept as part time. The company does everything it can to keep people under part time without benefits, and doesn't like to give raises or bonuses, even when you're promoted. Also, due to the return policy customers can get unruly and aggressive. If other people aren't doing their job properly, yours becomes harder and you have to pick up the slack.

Explore other reviews about Forever 21

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay was decent, managers were nice, & was scheduled to work every day

Cons

One of the cons was that if you had closing shift during peak season, you weren't allowed to go home until everything was organized (around 1 am)

4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great team, collaborative and competent.

Cons

Workload and miscommunication between departments

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