Can't WAIT until I find a new Job!! - Assistant Manager Forever 21 Employee Review

1.0
14 Apr 2009
Recommend
CEO approval
Business outlook

Pros

Dress Code is super strict, Able to show individualism, Laid back attitude, gaining valuable retail experience in one of the only companies that is flourishing in this economy, decent music that plays while you work.

Cons

Where do I start? No recognition, poor customer service, poor training of sales associates, no training for managers, no frat. policy is enforced, managers go to bars and hang out with associates, associates have no respect for the management team because they think of them as friends, associates have major attitude problems. Everyone is EXTREMELY underpaid for the work and time they put in... our associates get 7.75/hr, Assistant Managers get 13/hr, CO- Managers get 14/hr, I don't even wanna know what the Store Manager makes probably 17/hr I've heard. What kind of growing company doesn't have the assets to properly pay their staff? Very high turnover rate. LONG days... clock in at 2pm... clock out sometimes past 2am. Overtime is never approved, they just cut your monday or tuesday shifts. Never EVER get 2 days off in a row. Awful return policy for customers. Even MORE awful return policy for employees. Everything an employee buys is final sale (you cant even exchange let alone bring back). LOUSY 10% Discount (Charlotte Russe gives 40%). You can't even use your discount for sale items, only full price items. Lunch break is only 30 mins long. Customers are always angry. Store is always a mess. Theft is a HUGE issue. Poorly run store overall and poorly managed. Visuals and Sales work against each other. No team feel. Very Cliquey. Worse than high school.

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5.0
16 Nov 2025
Recommend
CEO approval
Business outlook

Pros

fun people fast good hours

Cons

kind of no shifts but good hours

2.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Clothes, coworkers, flexible hours, fun set ups, good start

Cons

Manager, low-pay, not enough staffing

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