Extreme growing pains for Information Technology Department - Business Systems Analyst Food Safety Net Services Employee Review

- You will be hired for one specific reason, but be reduced down to a task worker. I started with FSNS 4 years ago as a System Admin. When I started working, I was essentially help desk. Soon I was given more System Admin level projects to work on, while still being required to work the help desk. When I accepted the Buisiness Intelligence Role, I was still required to work help desk and Sys Admin work. - You will be put in a horrendous On-Call rotation. Expect to receive an average of 10 calls a week. FSNS is a 24x7 shop and the IT department provides basic end user troubleshooting to 17 (and growing) locations. You can expect to be called because someone doesn't know how to perform their job function and have been told to call the IT department. - Always changing priorities, with no clear sense of direction. - Extreme lack of personnel. Everyone has to work much harder because there is no sense of urgency in adding additional staff, or to replace staff that has left/been terminated. - Upper management will micro manage everything you do, and still find a way to tell you that you are the reason something went wrong. - There is no IT acceptable use policy, and users are not held to any standards. - IT is not perceived well in this company. Because of the lack of resources and frequent downtime/application issues, IT has a reputation of not being competent. - The company is growing its business steadily year over year, but seems unable to invest appropriately in their corporate staff. It feels like "Do more with less" - Management likes to prey on those that are entry level who don't know how corporations work. Companies that want to succeed know that you have to staff appropriately, and treat employees right. Do NOT let them convince you that corporations run this way, they DO NOT.