Pros
FW offers a lot of great benefits personally and professionally. The casual office environment helps contribute to a comfortable work space which can go a long way given the work pressure associated with agency life. Prior to the pandemic, there were also plenty of events, from happy hours and catered lunches in-office to fun team activities and excursions. You'll also learn a lot, as job roles are very loosely defined, enabling you to pick up skills in multiple areas. I also appreciate that they are one of the few agencies that will take a chance on aspiring medical writers with no prior experience.
Cons
Being understaffed means being overworked. Since going remote, it was pretty typical to work morning, day, night and weekend to get ahead of the deadline pressure, and that lack of work-life balance leads to burn-out and low team morale. There is a lot of talk about infinite potential for growth and a mentality that the work you put in is what you'll get out, but it became clear that compensation wasn't really connected to personal production or responsibility. Even if your team is killing it due to the OT you're putting in, you'll get an annual raise that won't reflect your hours or effort.