Huge churn - worried about long term viability of great role - Senior Client Solutions Associate Flexport Employee Review

3.0
30 Dec 2020
Recommend
CEO approval
Business outlook

Pros

Interesting problems Growth opportunities Good colleagues, esp on more important accounts

Cons

Massive churn. My colleagues are dropping like flies Rapidly changing goalposts for advancement <2% larger raise if you are get a "exceeding expectations" (top 15%) compared to meeting expectations (average employee) in performance reviews. This is ridiculous and highly discouraging for people who are good at their jobs. Lot of click button tasks, especially for CSAs (less so for Sr CSAs)

Explore other reviews about Flexport

5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very good leadership and flexible

Cons

Not enough growth, or knowledge regarding logistics

5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Lots of really smart and nice people at the company. The culture has improved a lot recently. There's a good amount of room to develop and jump on things that you might not be exposed to in other companies.

Cons

The company moves a little too fast at times and maybe overlooks things that are working well and don't necessarily need to be changed for "efficiency" at the risk of doing things incorrectly. It can be hard to move up in some departments. work/life balance varies a lot by team.

See reviews by: Helpful|Rating|Date|All