Bad and Getting Worse - Anonymous employee Flatfile Employee Review

2.0
23 Sept 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flatfile was a nice place to work for a bit, the perks are solid and the people you work with are amazing. Lots of hardworking individuals that care about customers and the problem Flatfile is trying to solve. The office renovation assistance is truly something that's above and beyond to make you feel more comfortable working from home.

Cons

Despite all the cool perks and social hour zoom calls, the luster of Flatfile wears off pretty quickly when you see how you and your colleagues are treated from the C level down. It's truly disgusting to see how Flatfile treats the employees that have proven their worth and worked hard to deliver for the business. Don't expect regular reviews or raises, you'd have to either absorb the duties of 3 people or threaten to leave if you want your compensation adjusted. Either that or pucker up and get in good with some of the leadership. As long as you do everything management says without question, you'll get your head pats. The company claims to be sensitive to people's needs outside of work, but I've seen several people that clearly needed some time off who were hand slapped for their absence. Unlimited PTO is indeed just a scam to not pay out accrued vacation hours when someone leaves, I think many people in the industry know this by now. If you decide to work here, just know you'll be dealing with some big egos which usually lead to terrible decisions and verbal abuse of your teammates. Joining the sales team? Good luck making commission after seeing how obviously developer focused the products are. It's not exactly easy to sell a product when you don't understand the workflow/docs that were designed with programmers in mind. Totally closes the door on non-developer personas and limits the ICP to those that are very experienced with Javascript. I really hope Flatfile makes a decision to fix the many issues with existing products before moving on to the next splashy thing.

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Flatfile Response
3y
Firstly, thank you for your contributions to Flatfile. We take all Glassdoor reviews very seriously and want you to know we value your honest feedback. I’m sorry that you didn’t feel comfortable sharing this with your manager before leaving. Regarding taking time off, we encourage all employees to take advantage of our generous unlimited vacation policy, with most of our employees taking three-to-four weeks off per year. As you know, we work hard to build a customer-first culture where we make solving our customers’ problems our number one priority. This sometimes requires some of our teammates to make a bug fix or test a new product over a weekend, when this occurs I make sure to be working alongside them. Even though you’re no longer a Flatfile employee, I truly wish you all the best in the future - David B, CEO

Explore other reviews about Flatfile

5.0
31 Oct 2024
Recommend
CEO approval
Business outlook

Pros

The company has some of the best culture ever known, processes was awesome.

Cons

Some of the sales tools could have been better ultiized, growing pains. Didn't stop the sales team!

4.0
9 May 2026
Recommend
CEO approval
Business outlook

Pros

Kind employees, smart people, hard working. Genuinely a good company culture. Great perks.

Cons

PMF didn't seem to be fully there.

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