High turnover, low morale, abusive culture and poor PR consultancy - Anonymous employee Flame PR Employee Review

1.0
2 Sept 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The team at the time - apart from they were all pushed out of the business within a year

Cons

This is by far the most toxic, horrendous and awful place to work I have ever experienced. When I first joined the business, I was warned about the toxic culture and the bullying nature of the CEO by multiple recruiters - as well as the employees that were there at the time but were all exiting the business. When I first started, everyone was leaving/had left which I found odd but I was assured the CEO was retiring and stepping down. In fact, an entire leadership team was hired to change things up only for her not to listen to their advice but undermine, control and seem to get a kick out of uprooting everyone - then criticise everyone around her but herself - and then push everyone out of the business....(Unless of course you're a fan of the BBC and only secured BBC coverage... so naturally she didn't like any one). I read the reviews when I was interviewing, and I dismissed them because I didn't think them possible for a business in this day and age. But my god. To anyone looking to join this business, please don't - for your own mental health. You will kick yourself 6 months down the line when you realise everything everyone said on Glassdoor is 100% accurate. It is a truly, truly horrendous place to work and when you feel like you are going absolutely insane, doubting your ability, a shell of your former self - you will revisit these posts and realise - it's not actually me - it is just history repeating itself. It's time for the CEO to truly look inwards and do more than just reflect - but question their ability to lead, inspire people, treat people with basic respect ... and whether they themselves are actually the problem? Or is it really the case that absolutely everyone they employ is the issue? To anyone going through this - know it is not you, you are not alone, and it is the impact of a bullying work culture that has never changed - and I don't think ever will.

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Flame PR Response
7mo
We’re genuinely sorry to read that this was your experience and that you felt this way during your time with us. We take all feedback seriously, and your comments have been shared and discussed at leadership level as well as amongst our current team. Against a backdrop of over 21 years of successful trading, the past year has been one of significant change and reflection for the company, brought on by significant directorial and team performance issues. We’ve recognised areas where improvements were needed and have taken steps to ensure that all team members feel respected, supported, and valued, while also helping them to complete work to the highest of their ability. This includes strengthening leadership practices, work ethic sort for in recruitment, improving communication, and ensuring that every employee has access to a positive and nurturing work environment. We appreciate you taking the time to share your perspective – feedback like this plays a vital role in helping us continue to evolve. More than anything, we don’t want anyone who works here and leaves us to feel badly about the time they have spent here. While it’s disappointing to hear that your experience wasn’t a positive one, we ensure the company’s growing culture is one that creates an openness with leadership and allows all team members to feel heard, proud of the work they do here, and able to grow with a positive and clear career development plan in place.

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Pros

I have worked with the agency for a decade, and it has been a rewarding experience. The agency provides its clients with strategically focused communications that enhances clients' reputation and creates opportunities driving revenue. The agency's CEO works closely with staff to ensure it has the necessary resources to solve communications challenges facing clients.

Cons

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4.0
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Pros

Smart, strategic campaign planning and execution with impressive results. Great client roster in a range of industries and deep global network of media and influencer relationships. Wonderfully collaborative, out of the box idea-generating team who are genuinely nice to work with.

Cons

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