Good people, but leadership decisions are lacking - Account Manager Five9 Employee Review

2.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Good people at the company

Cons

Poor leadership decisions and not taking care of good employees

Explore other reviews about Five9

5.0
27 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Treats you great. Control of your own schedule

Cons

Challenging clients, a lot of adversity based on escalation.

3.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid work schedule, really good pay, genuinely liked most coworkers

Cons

A lot of VPs were brought in at the same time. They were very demanding without fully understanding our processes and employee strengths, which caused a lot of stress

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