Pros
Fast paced, enjoyed working with young enthusiastic staff, casual dress. Potentially a fun work environment, decent employee discount on affordable goods.
Cons
The manager at the location I worked was much more concerned with his own upward mobility than he was with customer service. Employee turn over was rapid, I was hired as a key holder and was told that staff rarely lasted past 90 days. Only one member on staff had been there a year. There were only three women on staff and there was a climate of disrespect bordering on misogyny. I overheard two members of management making inappropriate remarks and when they realized I was listening they apologized profusely but sadly this was business as usual. Management was more concerned with whether the T-shirts were folded perfectly than if staff was well trained in customer service. Customers complained constantly that lines were too long because of inadequate staff coverage.