Pros
They have a nice ping pong table and serve beer in their break room, you know, because, culture.
Cons
The sunshine and rainbows painted by the leadership team of the Fisher's culture is vastly overstated and appalling at how wrong it is. The teams which work the hardest to improve the quality of service received by the customers are the first ones to be criticized and held to such an arbitrary standard which can never be obtained. The service department is so out of touch with the happiness of its teams and blinded by large egos, it willingly loses great employees... all without batting an eye. Each market, and departments in those markets, are held to such different standards while being treated so differently by the management team, there is almost a hunger games feel to the culture. It is a cutthroat game of who can best who to move up in the graces of the leaderships eyes all while longing for praise in the pointless monthly team meetings. When in all reality, if you aren't apart of the sales team, which is filled with nepotism and favoritism, then you don't matter to anyone in management. The leadership thinks they are in touch with the employees, however, they have no grasp on reality. When the leadership only spends about 5% of their time in the building, they will never have a real idea of where the company stands... not that they care past what revenue the employees bring in for them. The only thing they cares about is doing seminars for other companies to feed their own ego while the company struggles internally. The company and culture used to actually feel like family and it was a pleasure to go to work, but the leadership team did not scale the culture and ruined it with egos. It was hard to see the reality of the environment until actually leaving and looking from the outside in and seeing how miserable the culture really is.