Pros
For the most part the people that you work with and for are really great people. Every team that I’ve worked with over the years, across role changes, have been exceptional. They have your back and will help in any way they can. Very little combativeness. I’ve always been lucky enough to have fantastic managers that have always had your back and fight just as hard when bad calls come down from the uppers. There are LOTS of opportunity to learn…
Cons
…that was until first data took over. Ever since then it’s been a slow demise into hell for the common employee. Fiserv used to be a great place to learn a lot about whatever kind of job you wanted. Now however, so much is being removed, siloed out to specific teams or just flat out abolished because it doesn’t fit the new ways. Like others here have mentioned, we make billions but can’t keep talent. We make billions but employees have to pay for their own work phones. We make billions but some employees will get merit increases while others won’t. Job perks have declined due to costs…but we make billions. Guess you have to make sacrifices to cover necessities like a multi-purpose arena in downtown Milwaukee. Theres so many blatant ways the company just sticks it to their employees like forcing them to come into the office because they worked out deals with the cities to get tax breaks based on the total people working physically on location. They say it’s because it makes everyone a much better worker and incorporates a togetherness. But depending on the location you’re at you probably won’t be able to park near the office, you might not have reliable network connectivity in the office, you definitely won’t have your own place to sit and because the current economy is such a dump right now, YOU will be paying for all that gas and tolls and vehicle wear just so you can sit at the office regardless if anyone on your team is in the same state! Then there was the actual threat that was sent out to every employee telling them that they had to get the Covid shot, regardless if the worked remote or in an office because of the government contracts we have. The deadline was in December. So your options where get the shot and be able to afford to pay bills or don’t get the shot and be kicked out on the curb right before the Christmas holidays. You know, one of the best times to find a new job is during Christmas when everyone is taking time off from their work. Thanks Frank, that was pretty twisted of you. I was really hoping that someone was going to pull a Cousin Eddie on him and walk him around in a big bow for all the people that lost their job over a shot! PTO went unlimited which I guess is cool, unless you had accrued lots of hours over the years and lost all that money when they switched over, because they sure didn’t cut anyone any checks. Just gone. Heath care is a joke and the most expensive I’ve seen. Seriously, everyone I know has better health insurance and is cheaper than what ours cost's. We make billions remember, but can’t pass that on to getting better health insurance. Thank god for the generous Frank because one year they keep the coverage and cost the same as the year before when other companies were increasing theirs. The funny thing was that it just so happened to be the same time that PTO went unlimited and people lost all their saved time. Time that amounted to potential dollars. Hmm. They are rolling out sapience to track employees but at the same time they are implementing so much red tap to get work done due to security concerns, audit requirements and whatever else the next thing is that you are guaranteed to have hours of inactivity because your time is going to be spent trying to get access to, for or back just so you can do your job. There’s lots of communication, on nothing and very little communication on important things. There’s also an abundance of places to post data. In fact there’s so many places that there’s no way you’re going to find the files or information you just used a week ago because you can’t remember where you put it in some other teams Sharepoint or was it in Teams? Maybe it was in one of the team chats that get removed after a certain number of day? Was it in one of the groups that have 100 sub levels? Oh I remember it was on that file share that you just lost access rights to because security decided this was the week they were going to remove peoples access, they just forgot to send any communications about it. Needless to say, the big team up at the top will do anything to make that stock go up and that’s what they do. Regardless of what they have to roll down to their employees to keep it going up up up. That’s the true fiser-er I mean, firstdata way!