Fiserv Was Great Until Frank Took Over - Billing Analyst Fiserv Employee Review

1.0
3 Nov 2021
Recommend
CEO approval
Business outlook

Pros

Great people to work with and great pay (both are disappearing from attrition)

Cons

Fiserv was a great company to work for until Frank Bisignano took over the CEO position when Jeff left. It all went downhill from there and now Fiserv is no longer Fiserv, but First Data hiding behind the name Fiserv. Ever since Frank took over, hundreds of formerly remote jobs have been relocated because he doesn't believe people should be remote. Therefore hundreds of family's have been negatively impacted due to their inability to move to one of their non centralized hubs (Frank had multiple buildings closed). Frank is tearing down the amazing company Jeff worked so hard to build for well over a decade. There are other bad policies being enacted that I would risk my job (that's being relocated next year) by discussing it here, but they're highly unethical.

Explore other reviews about Fiserv

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great managers, they care about employees.

Cons

I don’t have any cons at this time.

4.0
2 Oct 2021
Recommend
CEO approval
Business outlook

Pros

Pay is decent, great team mates

Cons

New CEO is ravaging the company from inside out. Layoffs, frozen job postings, and revoking all WFH privileges.

403
See reviews by: Helpful|Rating|Date|All