Pros
Fiserv is huge. You can pick up a lot of really valuable enterprise-level experience. That also means that while some managers and teams are rough, others are terrific. I have a great team that I have learned a lot from. They are the star of my time at Fiserv. Our work is meaningful in that it affects a large part of the US and global economy and enables numerous other companies to be successful. Money and information movement is mundane, but it's powerful stuff when you do it right. The brand that has been built over the past decade is pretty remarkable when you reflect on the holding company that was here before. I'm proud to play a small part in that.
Cons
That great team is being decimated by the CEO-driven initiative to move everyone back to an office location, regardless of whether or not you were at an office before, are near one now, or if your office closed during the pandemic. This is NOT just young employees. It's not entitled lazy folks. It's people who have been remote for 10 or 15 years having an A/B choice to move or leave. People who worked their tails off in 2020 to drive success and biz stability where it very well could have evaporated. People with a lot of very deep and honestly irreplaceable knowledge about very old and esoteric tech and processes. It's a lot of people. The resulting brain drain is going to be significant and have lasting impact on clients and culture. Uprooting is NOT comparable to a commute, and for most will not be appealing. The way this has been described is "our clients are in the office and expect us to be too." Or, "we need to collaborate more." Some of the laziest, most ineffectual messaging I have ever witnessed. Our clients are accustomed to us being remote and all over, and understand that that allowed for flexibility, increased retention, and technology-driven efficiencies. And if this was about collaboration, why are you offering relo people to the other side of the country to offices that have almost none of their team in them? Relo to be on Teams calls in an office all day? With no guarantee that you won't be subjected to the next, more traditional RIF? That' stupid. Y'all can take a hike on that idea. It is names in a spreadsheet. And a part of the play is that a lot of those names will not stay. A RIF in disguise. Not sure if there is any other lens to attach to this. There is nothing to be done for it, but it is going to cause problems for months and years to come as people who know a lot leave -- a lot.