Manager - Anonymous employee Firstpoint Healthcare Employee Review

Policies and procedures are not followed They don’t book you for shifts. You book your own shifts. When a shift is cancelled they do not notify you. You waste your time chasing it up yourself. Basically. You ask yourself why you are paying agency fees and doing all the work yourself.

No cons to reports. Bad experience so far

Was decent for a month when they had a decent team lead. They would guide you through the recruitment process, show all the shifts available for any requested time and ask about the shift afterwards. Unfortunately this person left and took the order with them.

Extremely disorganised agency. It was relatively organised and functional for a few weeks then all of a sudden they were terrible again. They don’t give you shifts, they ignore any of your calls and texts. They lied about salaries in the job description. They lied about being able to book shifts. They just ignore you, lie and waste your time. Just no upsides to this agency honestly don’t bother.