Awful company but probably only because of the management - Customer Complaints Advisor FirstGroup Employee Review

Users say... "great people to work with" "Decent pay as well." "There are some good benefits including free bus travel for bus employees and discounted train travel." "Friendly Colleagues" "Discounted travel, good pension, good learning opportunities" 

Users say... "It is unlikely that things will improve as management is poor and unwilling to invest in areas that would lead to increased efficiency." "Can be long hours and sometimes unsocial" "Managers are bullies" "Upper Management is very rude and disrespectful at 3250 Telephone Rd ." "Low salary, and seasonal"