Awful company to work for, amazing amount of stress - Customer Service Representative FirstEnergy Employee Review

1.0
16 Mar 2015
Recommend
CEO approval
Business outlook

Pros

Nice desks,other non supervisory employees are very friendly.

Cons

Awful,you are micromanaged every SECOND of the day by all the supervisors and the hiring process is not fair.It is based on the favories getting hired first no matter what your stats are. No set hiring standards followed by all supervisors.Expect that when you are a contractor(temp worker) that you will be the ones that have to come in and work all holidays because they don't want to to pay the employee rate.Also alot of lazy power station supervisors that woukd rather talk about people ,rather than doing their job and answering questions that they are suppose to answer.

Explore other reviews about FirstEnergy

5.0
3 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

FirstEnergy is a big company with a lot of growth that I've seen firsthand. Employees are helpful and all have the shared goals of keeping reliability of the electric grid. The pay is decent and stays competitive with the market rates as they do reviews consistently and evaluate. Its a great company that is trying to do better after misguided leads hip in the past

Cons

Some executive leadership vision is not shared with lower level employees. The recent transition from WFH back to the office has left employees such as myself wondering why its not role based WFH.

1.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Not much anymore - was once a solid company

Cons

Terribly managed since Tierney and his cronies took the helm

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