Disappointed, forced return to office, lost culture - Anonymous employee FirstBank (TN) Employee Review

2.0
8 Sept 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The main reason I came here was to remain working remote (I already had a remote role somewhere else) and because I saw opportunities for growth within FB. I came here because I heard about a good culture and I really liked my hiring manager during the interview process.

Cons

Recently there was a big management change and any/all workers were forced back to a physical location. This included anyone who was given a 100% remote offer and even people who lived out of state. People out of state are being told they have to move isth no extra pay. Overall, this decision has killed the morale, work productivity and overall pride in being a FB employee. Many employees have stated they have lost trust in the bank's leadership. Countless examples were given by a variety of departments proving they were more effective working remotely throughout the past years but management basically shrugged it off and told employees they would like the change. Many employees left other big banks to work for FirstBank to be part of a better culture/team that treats their employees more as an individual and for their mentality of "doing the right thing". However, this decision has brought to light that leadership no longer cares or is willing to maintain this environment. Separately the 401k match is not up to par with other companies. Health insurance and PTO are middle of the road.

Explore other reviews about FirstBank (TN)

5.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Amazing culture, leadership and flexibility

Cons

Communication is not always the best

3.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Lots of structure if that's what you're looking for, plenty of opportunities to use new technology

Cons

Not a lot of freedom to address issues, a great degree of intermediation

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