After a week of training they thought I was not a good fit. They didn't give me enough time in the computer. - Customer Care Representative First Student Employee Review

1.0
13 Apr 2016
Recommend
CEO approval
Business outlook

Pros

The pay was great compared to what you would be doing.

Cons

They wanted you get get all the info. Needed and retain the info. They don't take advise. They will ask you " please let us know how we can make you successful' But at the end if the day. They will do what they want.

Explore other reviews about First Student

5.0
1 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good people, Hardworking, supportive towards medical care

Cons

no cons felt in my tenure

4.0
14 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Largest employer in the industry. Positive structural changes Investment in infrastructure

Cons

Frequently behind the wheel of a bus which limits value at position Very long hours due to need to complete work while spending significant portion of the day filling in on open routes

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