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First Command Financial Services

Engaged employer

Smaller Private Company that Hits Above it's Weight Class - Investments First Command Financial Services Employee Review

5.0
3 Mar 2023
Recommend
CEO approval
Business outlook

Pros

* The Mission - helping military families achieve their financial goals -- it's a noble mission and brings meaning to my career; no one but First Command serves this important group when and where they need help * The People - whether in the field (advisors and field leadership) or at the Home Office -- what a great assembly of committed individuals; we work hard and have fun * The Work -- we have a lot of it but it is worthy and noble work and challenging * 100% employee owned through ESOP (currently a 15% profit sharing plan distribution) * 100% transparent business planning process * Complete transparency to all employees and advisors as to financial results * Committed to Diversity and Inclusion * We have a material part of the work force who left our company and came back - that says a lot (we call them boomerang employees and they are a great testimonial)

Cons

* Technology is being upgraded (which needs to happen as we have tech debt) but it is causing a remapping and rewiring of processes, procedures, workflows, etc. - and change can be difficult and challenging at times

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First Command Financial Services Response
3y
Thank you for sharing your First Command experience. The mission of our company is incredibly important to our employees. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and a part of the First Command family. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. In addition to competitive pay and a generous benefits package, as an employee-owned company, we offer an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. At First Command, we recognize and appreciate the value of a diverse workforce, and we foster an inclusive environment where feedback is encouraged. As part of our commitment to our employees, we are dedicated to making continuous investments in our processes and technology to enhance our employee and client experience. Your feedback is valuable, so thank you for taking time to share your experience.

Explore other reviews about First Command Financial Services

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

True to its core values and principles. Family oriented and encourages family & work balance. Free financial counseling! Honest, kind, respectful employees and excellent CEO

Cons

Lots of baby boomers who don’t want to change work processes to enhance results, but they mean well :)

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First Command Financial Services Response
1mo
Thank you for taking the time to share your experience with First Command. We’re pleased to hear that our family-oriented culture, strong values, and supportive colleagues made a positive impact during your time with us. We also appreciate your feedback regarding opportunities to improve processes. We are committed to evolving as an organization, and insights like yours help inform how we continue to enhance efficiency and drive better results across the business. Your perspective is valuable, and we will share your comments with our leadership team.
4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Consistency, team environment, team development, annual pay raises up to maximum for your position, bonuses based on your sales

Cons

Pay is low compared to industry averages Some opportunity for promotions, but not many

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First Command Financial Services Response
9h
Thank you for taking the time to share your experience with First Command. We appreciate your feedback and are glad to know your time with the team had a positive impact. We also appreciate your feedback on compensation and advancement opportunities. That perspective is important as we continue working to support our employees’ growth and recognize their contributions. We’ll be sure to share your comments with our leadership team.
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