Terrible work culture and managers - Business Client Support First Citizens Bank Employee Review

1.0
30 May 2025
Recommend
CEO approval
Business outlook

Pros

There are no pros in working for this department.

Cons

Managers do not teach employees how to work there. It is very cliquey as in employees that have been there a long time get better treatment. The managers blame you for things out of your control when they don't show you how to do things. Constantly changing policies and procedures that do not make sense. All the managers there are snakes and do things behind your back. When asking managers or other employees questions they don't want to answer and give attitude.

Explore other reviews about First Citizens Bank

5.0
31 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Friendly team, management, and flexible schedule

Cons

The ongoing integration efforts from svb

2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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