Avoid, if you can, unless there are no other jobs open in Raleigh. - Licensed Sales Customer Service Representative First Citizens Bank Employee Review

1.0
24 Mar 2018
Recommend
CEO approval
Business outlook

Pros

None at all, as far as I could see.

Cons

It was obvious that this is a racist environment for minority employees. (FYI: I am white.) A family-owned business that takes every advantage of its lower paid associates. Self-congratulatory atmosphere of managers. No adequate training, but very strict micro-management.

Explore other reviews about First Citizens Bank

5.0
1 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Excellent cohesive culture and an accommodating, extensive training program. First Citizens strives to deliver client-oriented service.

Cons

No parking lot. You can't expect one at most retail positions in downtown Boston.

2.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Solid pay, comp structure Many good co-workers/partners Some flexibility in your day-to day

Cons

Nonstop Work Little to none support/training Mediocre at best management Numbers, numbers, and numbers is all they care about Headed down the path of Chase, Wells, BofA in a bad way of growing but looking at numbers nonstop and profits so they don’t care about employees or customers.

2
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