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      First Advantage

      Engaged employer

      First Advantage reviews

      Employee engagement name of the game - Customer Care Supervisor First Advantage Employee Review

      4.0
      11 May 2021
      Customer care supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Culture has turned 180 since i started working here. Major focus on employee engagement, diversity and inclusion. High tech and agile focus. Great teamwork!

      Cons

      IT issues are frustrating to deal with, our network cannot handle the load we put on it and that puts a lot of pressure on agents trying to do their work.

      Explore other reviews about First Advantage

      5.0
      1 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent work environment and great coworkers

      Cons

      No cons are within this company for me

      avatar
      First Advantage Response
      3w
      Thanks for leaving a review of your experience with us! We're glad to hear that the work environment is a good fit and that you're enjoying your coworkers. We hope you continue to find your time with us to be a positive experience.
      4.0
      22 Jun 2026
      Sr. verification specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      remote positions work life balance direct report supervisor easy to work with

      Cons

      work can be repetitive some employees get away with doing bare minimum while others get additional assignments pay could be better

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