Pros
Some of management is very well versed in the field, and understand expectations are high Customers can be appreciative Freedom to go about at your own pace(sort of) Bonuses
Cons
Here is where the list builds, and gets long. • expectations are incredibly high ▪︎Direct Vehicle Inspections must have lots of pictures, must have a 85%+ completion rate. ▪︎ reviews must be a 95% plus or its a failure on you, and you don't hit bonus, even though 9/10 it's a pricing issue. ▪︎ time limits are unreasonable, and they could expect a job with travel times, part location, and pickup, and setup on site, along with the job done in under 45mins(very unrealistic) ▪︎ the paperwork you have to do is insane as you are the technician, the service writer, the deal closer, the parts locator, the driver, and much much more. ▪︎the vehicle info and pictures and procedures they want followed, are also unrealistic, along with expecting on van cleanliness, communication with management, as well as the customer, and with local firestone shops, as well as the different auto parts stores in the area. The minimum hourly anyone applying here for should receive is 25$ an hour, no matter if your an apprentice, MS1, MS2, or management. Thats the minimum you should receive as this job, is more work than it is worth. Yes they expect you to work on certain things even at home, off the clock.