Good Product but lacking customer support - Customer Support Specialist FingerCheck Employee Review

Thank you for taking the time to share your feedback. We're happy to hear that you find the pay competitive and value the team you work with—that’s something we’re proud of and always strive to maintain. We also appreciate your honest input regarding understaffing, training, and career development. We're actively working to strengthen our onboarding and training processes, and we’re evaluating how we can better support internal growth and career progression. Your feedback helps us focus on the areas that matter most to our team, and we’re committed to continuous improvement. If you're open to sharing more specific suggestions, we’d welcome a conversation with you directly or through your manager or the People Team. Thanks again for your review and for contributing to our team's success.