Good if you have no experience - Personal Banker I Fifth Third Employee Review

1.0
5 Dec 2023
Recommend
CEO approval
Business outlook

Pros

Fifth Third has a big name and can be beneficial experience for entry level employees to put on their resumes after leaving.

Cons

Management is god awful. My team was lied to for well over a year about incentive compensation just so the company could hit sales targets and then 3 days before payout we were told we no longer qualify. I spent 2 and a half months debating with upper level management over the contract we have that explicitly outlines our incentive compensation and was tossed to the curb. My manager did not stand up for us, my boss did not stand up for us. This all comes after we achieved being ranker #1 in the entire company for growth and smashed our sales targets by well over 170%. You are extremely limited in your opportunities to grow and your development is based entirely on your direct manager. HR refuses to work with people and is extremely defensive and condescending. We were short staffed for over 5 months. You will never hit overtime, they will shorten your shifts or ask you to take longer lunches to avoid paying you overtime and constantly have to work Saturdays. I have never been more impressed by how unbelievably stupid an organization and its managers can be, this is all coming from the top performer in the Manatee region.

Explore other reviews about Fifth Third

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

Good Management and good culture

Cons

Underpay, and personal banker I are always hating on PBII

4.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Strong focus on customer relationships and professional development. Supportive team environment with opportunities to learn retail banking, financial products, and sales techniques. Good benefits and clear expectations for performance.

Cons

Sales goals can be demanding at times, and balancing customer service with production expectations can be challenging. Staffing levels occasionally created additional workload during busy periods.

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