Great company that cares about their employees - Retail Personal Banker Fifth Third Employee Review

5.0
26 Jul 2014
Recommend
CEO approval
Business outlook

Pros

5/3 is fantastic place to work. They are an organization that recognizes and rewards their employees for performance and production. They really do want to promote from within.I started with 5/3 four years ago. Since then I have been promoted me 4 times! From a part time teller to full time, to lead teller, to senior teller to personal banker. Now, I'm currently going through the bank's sponsored licensing program to become a licensed personal banker! Exceptional managerial coaching, fantastic business partners, and hard work has helped me develop and learn the skills necessary for my success and promotions. Employees are very fortunate to have upper management who are ethical and people of their word. I'm going to be vague here. In my case I was told if I do "X" then in return I will receive "Y" by a certain date. Well "X' was accomplished in that time frame and "Y" was received as promised, with nothing written or signed. 5/3 is ethical, appreciative, and cares about their employees

Cons

Working in banking can be a very stressful environment. You must be able to manage your book of business effectively during busy times of the year (during season). This can be hard to do with expectation set by the bank to follow up with every client you meet(sometimes 20 clients). On the flip side, when season is over you must be able to generate and create business. This is where most bankers fail, they rely too much on walk-in clients during season and don't follow up with them. You must build a book of business and manage it effectively in order to meet your goals during the slow times of the year. Some coworkers feel micromanaged by expectations and little things 5/3 requires us to do and track. I can see why they think this, but I know these requirements are established to help us succeed in the long term. Lastly, some managers are strict regarding scheduling: giving you less say in the hours you work. While other managers let you manage your hours as long as you stay at 40/week

Explore other reviews about Fifth Third

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

Good Management and good culture

Cons

Underpay, and personal banker I are always hating on PBII

4.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Strong focus on customer relationships and professional development. Supportive team environment with opportunities to learn retail banking, financial products, and sales techniques. Good benefits and clear expectations for performance.

Cons

Sales goals can be demanding at times, and balancing customer service with production expectations can be challenging. Staffing levels occasionally created additional workload during busy periods.

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