Proud employees and dedication make Fifth Third a whole! - Customer Service Representative Fifth Third Employee Review

5.0
21 Jul 2008
Recommend
CEO approval
Business outlook

Pros

It's a company one should be proud to represent. Banks today aren't as personable and helpful as we are. Fifth Third offers exceptional benefits for Americans who want to grow there families in knowledge and wisdom. It's amazing to work in a career field where integrity, honesty, and truth are acclaimed in a positive way. Getting to the root of customer issues while answering financial questions with care, direction and education is a vital part of our goal. Care and concern, along with knowledge given makes the company a great place to be.

Cons

Need a new building. I don't see anything wrong with this company, but I'm the kind of person that looks at the benefits. They tend to outweigh anything else.

Explore other reviews about Fifth Third

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance and benefits

Cons

Working with the general public

4.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Strong focus on customer relationships and professional development. Supportive team environment with opportunities to learn retail banking, financial products, and sales techniques. Good benefits and clear expectations for performance.

Cons

Sales goals can be demanding at times, and balancing customer service with production expectations can be challenging. Staffing levels occasionally created additional workload during busy periods.

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