Constantly cutting incentives for employee excellence. - Customer Service Representative Fifth Third Employee Review

3.0
4 Dec 2013
Recommend
CEO approval
Business outlook

Pros

The organization never did me wrong, and offers plenty of chances to advance. They have a solid insurance program. As well as generous vacation programs

Cons

A clear disregard for retail employees. The demands of compliance are at times unrealistic. As well as the quick decisions that effect large swaths of the company. This results in retail having huge issues with customer service and having to be accosted for upper level decisions.

Explore other reviews about Fifth Third

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

Good Management and good culture

Cons

Underpay, and personal banker I are always hating on PBII

3.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The training is very thorough and extensive. They take security seriously. You are supported when you’re a new hire. There are ways to be involved and feel included in the company. Information is readily available to help you.

Cons

It is a job that can lead to a lot of stress. It can be very fast paced. There are a lot of policies, procedures and information to remember. Should have proficient computer skills to be successful with this position..

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