No opportunity to advance, mediocracy and incompetence is not only tolerated but celebrated - Customer Service Manager Fifth Third Employee Review

2.0
9 Oct 2013
Recommend
CEO approval
Business outlook

Pros

Great benefits, they have made strides in work/life balance

Cons

No career path, do not promote from within, toxic culture of gossip, general lack of professionalism at all levels and in all divisions. While upper management tries to "sell" employees on an inspiring vision, their daily actions (or more often, inaction) shows stunning hypocracy and a committment to resisting change at all costs. The lack of accountability at every level of the organization makes it a frustrating, soul-killing place to work.

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5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

Good Management and good culture

Cons

Underpay, and personal banker I are always hating on PBII

3.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The training is very thorough and extensive. They take security seriously. You are supported when you’re a new hire. There are ways to be involved and feel included in the company. Information is readily available to help you.

Cons

It is a job that can lead to a lot of stress. It can be very fast paced. There are a lot of policies, procedures and information to remember. Should have proficient computer skills to be successful with this position..

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