Poor management - Anonymous employee Fifth Third Employee Review

2.0
20 Apr 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- More holidays off than a normal retail environment - Standard 9-5 (for the most part) - OK pay - not the best out there - Decent benefits - Your experience with Fifth Third will vary based on which branch you work at, not every branch is bad

Cons

- Constant micromanaging from immature and under-qualified management - Employees climb the ladder by ass-kissing - Focus is entirely on sales, no one actually cares about the customer - Everything to management is about numbers and getting paid, there is a lack of empathy for customers - You will be fired if you do not meet your goal, which leads to my next point... - Employees cheat the system to meet/exceed their sales goals and are praised, not punished for being dishonest - Toxic company culture that breeds unhappy employees and internal conflict - Hypocritical management. They will tell you not to do something, then they will do it themselves - Management can make up their own rules and call it "company policy" when it isn't - No respect for employee needs/emergencies, but management can leave for any little reason and it's perfectly fine

Explore other reviews about Fifth Third

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

Good Management and good culture

Cons

Underpay, and personal banker I are always hating on PBII

4.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Strong focus on customer relationships and professional development. Supportive team environment with opportunities to learn retail banking, financial products, and sales techniques. Good benefits and clear expectations for performance.

Cons

Sales goals can be demanding at times, and balancing customer service with production expectations can be challenging. Staffing levels occasionally created additional workload during busy periods.

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