Banking made 166.67% unreasonable and understaffed. - Personal Banker Fifth Third Employee Review

1.0
21 Feb 2018
Recommend
CEO approval
Business outlook

Pros

Excellent wellness benefits and you can buy additional vacation time. Cheap life insurance rates for employees. Benefits are good but not health insurance.

Cons

Poor management, understaffed, not customer service focused, unreasonable goals, and multi roles for no extra pay. Managers push all work on bankers/tellers and sit in there office. Their mission is the complete opposite from what I live working at 5/3.

Explore other reviews about Fifth Third

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

Good Management and good culture

Cons

Underpay, and personal banker I are always hating on PBII

4.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Strong focus on customer relationships and professional development. Supportive team environment with opportunities to learn retail banking, financial products, and sales techniques. Good benefits and clear expectations for performance.

Cons

Sales goals can be demanding at times, and balancing customer service with production expectations can be challenging. Staffing levels occasionally created additional workload during busy periods.

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