Customer Service Representative @ Fifth Third Bank - Customer Service Representative Fifth Third Employee Review

3.0
11 Nov 2017
Recommend
CEO approval
Business outlook

Pros

"Banker's hours" & generous amount of sick & vacation time

Cons

Low hourly pay with no overtime & many branches are often understaffed

Explore other reviews about Fifth Third

5.0
2 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great team environment, perfect entry level career for anyone in college pursuing a role in finance.

Cons

Fifth Third Bank has been undergoing significant changes on its staffing as some regions currently have seen a lot of upward momentum in promotions and hiring for internal roles. Expect there to be a brief period of short staffing, depending on the branch you are hired for.

2.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Staff was great at many locations

Cons

Corporate mindset, understaffed and overworked

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